Política de envío
We offer two delivery methods, as mentioned below:
A) Pick up orders
1) If you are in Chennai, Tamil Nadu, India, you can opt for a Pick up order instead of shipping (for free of charge), and pick it up from our store situated at Thakurdas Choithram, 173, Anna Salai, Mount Road, Chennai, Tamil Nadu, India 600002 between Monday to Friday from 12PM to 4PM for a fast and seamless delivery experience.
2) If you are in Chennai, Tamil Nadu, India, you can opt for a Pick up order instead of shipping (for free of charge), and select to schedule a pick up using a local delivery service such as Dunzo* or Rapido* it up from our store situated at Thakurdas Choithram, 173, Anna Salai, Mount Road, Chennai, Tamil Nadu, India 600002 between Monday to Friday from 12PM to 4PM for a fast and seamless delivery experience. (*Our responsibility for the goods ceases once we hand it over to any local delivery service/your representative that picks up your order. Kindly inform us by messaging us your representative's name followed by your order number, on +91 9840144014 (on WhatsApp).)
1) We are working with Shiprocket, which is a shipping aggregator, that allows us to choose from 17+ courier companies based on the rated pricing/delivery speed.
2) For some orders, we may be able to deliver them as soon as within 2 days, but we prefer to state that we may take up to 7 working days to have your order delivered, as a precautionary measure. However, do keep in mind, that if the goods do take more than 7 working days, we shall work very effectively to try to get your order delivered to you as soon as possible, but it solely depends on the shipping company to have it delivered on time. We shall not be held liable for any delays caused by them.
3) We shall share with you your tracking details as soon as they are made available to us.
4) We, at Thakurdas Choithram, take pride in our complete transparency as it is a core value of the Bellani Group family. We pledge to carry forward this transparency by sharing exactly how much we pay for shipping, compared to what we charge you for shipping, and shall pay you the difference via gift cards under the TrustCard program, which shall be emailed to you, and can be redeemed to purchase anything from our store.
5) We charge flat shipping rates, that are based on volumetric weight* or weight* (*higher of the two as per Shiprocket norms) and our rate slabs are as follows:
(Weight bracket - Price)
a) 0.00-0.75kg - 200
b) 0.75-1.50kg - 400
c) 1.50-3.00kg - 600
d) 3.00-4.50kg - 800
e) 4.50-6.00kg - 1,000
f) 6.00-7.50kg - 1,200
g) 7.50-9.00kg - 1,400
h) 9.00-10.50kg - 1,600
Our packaging comes in 4 variations:
(L*W*B - Volumetric weight)
06*06*06" - 0.708kg
06*06*12" - 1.416kg
06*12*12" - 2.832kg
12*12*12" - 5.663kg
(Until an order's weight crosses its volumetric weight, it shall be charged based on its volumetric weight which is based on the aforementioned package sizes (we try to use the smallest package to save our customers' costs). Once an order starts weighing more than the volumetric weight of its package, shipping shall be charged based on actual weight.)
6) We currently ship all across India, however some remote locations may be unserviceable.
7) We currently do not ship internationally, however we are steadfastly working towards offering it as soon as possible.
8) Any approved refund/exchange orders need to be sent to Thakurdas Choithram, 173, Anna Salai, Mount Road, Chennai, Tamil Nadu, India 600002 in order to be eligible to receive a refund. (Read our Refund policy for more details.)
If you have any questions, kindly visit our Contact page to get in touch with us.